Simply selecting the email-which will allow you to view it in the display pane-will not present the options required for recall. Note that you must double-click the email. Double-click the email you'd like to attempt to recall so that the email appears in a new window. How to Recall an Email in Outlookįirst, head over to the Sent folder found in the left-hand pane. Double-check your email before you click Send, and only use Outlook's recall function in case of emergency. Long story short: This isn't like the Gmail undo send feature. Plus, if the email is opened or if any rules (such as folder assignment) touch the email, then you can't recall the email. While there is some hope of retrieving that message and saving yourself a bit of embarrassment, there are a lot of factors at play that determine the success of the recall.Īs Microsoft states, you can only recall a message if both you and the recipient have an Office 365 or Exchange account within the same organization-so it's basically for colleagues only.
HOW TO RECALL AN EMAIL IN OUTLOOK 365 HOW TO
Here's how to recall an email in Outlook. Outlook provides a feature that allows you to recall sent messages, but it only works under certain conditions. Today, we will discuss how you can retrieve unopened sent emails in MS. If the sender and the recipient are not using Office 365 or the Microsoft email exchange in the same organization, this feature won’t work. The first condition to success the recall is the mail should not have opened by the receiver before the email recall. Also, if the mail was sent in error, you can recall it. Several reasons can affect to failure of the email recall feature. If your MS Outlook is configured with Exchange Server/Office 365, then you can recall the original message and replace it with changed email. Have other IT related questions? Give us a call and learn more about our services today! Call us today at (604) 757-9823.If you've ever sent an email to the wrong person or forgot to include important attachments, you know the value of being able to unsend an email. However, if you’re using MS Outlook, then you can use the recall feature.